The pandemic that paralyzed nearly every business in 2020 has been a significant turning point for many industries. As companies scrambled to adapt to remote work, they quickly realized that the support they relied on from their in-house teams may not suffice. This shift spurred a growing demand for virtual assistants.
More commonly known as VAs, these experts are adept at managing a variety of essential yet often overlooked tasks that can significantly improve business performance, such as:
- Administrative support
- Social media management
- Customer support
- Data entry
- Content creation
- Managing calendars and appointments
However, despite the clear advantages they offer, several misconceptions about virtual assistants—especially those from the Philippines—continue to persist. Some of the most common myths surrounding VAs include:
MYTH 1: Filipinos Lack Proficiency in English
FACT: Contrary to this myth, the Philippines is one of the most English-friendly countries in the world. With over 100 languages spoken across its diverse regions, English is an official language alongside Filipino. This linguistic landscape not only reflects the country’s rich cultural heritage but also fosters a strong command of English among its people.
In the 2023 English Proficiency Index published by the International Education Center and Education First (EF), the Philippines ranked 20th out of 113 countries. This places the nation ahead of many others in terms of English proficiency.
Many Filipinos grow up in an environment where English is used in education, media, and business, which significantly contributes to their language skills. Moreover, the country has a vibrant community of English speakers, and many Filipinos work in global industries where English is the primary mode of communication. This exposure further enhances their proficiency. Therefore, rather than lacking English skills, Filipinos are often celebrated for their ability to navigate multiple languages with ease.
MYTH 2: Time Difference Makes Managing Filipino VAs Challenging
FACT: One of the biggest concerns many businesses face when considering virtual assistant outsourcing services outside their country is the time zone difference. Filipino VAs, however, are known for their flexibility and adaptability.
Despite these potential time zone issues, many Filipino virtual assistants adjust their work schedules to fit their client’s needs. Their flexibility allows them to meet the demands of clients across different time zones, ensuring that important conversations and meetings can still take place at mutually convenient times.
MYTH 3: Outsourcing VA Can Put Your Business Data At Risk
FACT: While data breaches can occur anywhere, outsourcing to virtual assistants does not inherently increase that risk. Many Filipino VAs and agencies emphasize data security and enforce stringent measures to safeguard sensitive information.
Reputable virtual assistant services follow strict confidentiality protocols and often use secure communication tools to safeguard client data. Additionally, many have experience working with businesses from various sectors, including those with strict data compliance requirements. This means they are familiar with best practices for handling confidential information.
By choosing a trusted provider and establishing clear data protection guidelines, businesses can effectively mitigate risks and benefit from the skills and expertise that virtual assistants offer.
MYTH 4: Hiring VAs from the Philippines Means Hiring Low-Quality Staff
FACT: Filipino culture highly values hard work, dedication, and respect for authority. This cultural foundation strongly indicates that Filipino employees, including virtual assistants, are generally efficient and diligent in their tasks. They are committed to achieving their goals and take pride in their work.
Moreover, many Filipino VAs possess a range of skills and qualifications that align with global standards. They often have experience in various fields and are proficient in the most up-to-date tools and technologies. This commitment to excellence, combined with their strong communication skills, makes them capable and reliable team members. By choosing VAs from the Philippines, businesses can access a talented workforce that adds real value to their operations.
MYTH 5: Enlisting Help from Filipino VAs is Expensive
FACT: Many small and medium-sized businesses often hesitate to outsource to a virtual assistant because of potential costs. Fortunately, virtual assistant services in the Philippines are a budget-friendly alternative.
With average hourly rates between PHP 115 and PHP 580 (around $2 to $10), businesses can access skilled support without stretching their budgets. This affordability allows them to focus their resources on growth and other essential areas while still getting the help they need.
Where to Hire the Best Filipino VA?
As the demand for virtual assistants keeps rising, many companies and individuals are entering this industry to offer their services. However, before deciding whom to hire, it is crucial to evaluate whether their skills and offerings align with your business goals.
Taking the time to find a VA who fits well with your business can lead to a more productive partnership and help you achieve your goals more effectively. Make sure to communicate your expectations clearly and assess their previous work to ensure they’re the right fit for your team.
OVA Virtual is an all-female virtual assistant company that offers a vast range of services across different areas. From administrative support to project management, our team is skilled enough to meet your business needs.
Our commitment to excellence ensures that clients receive high-quality assistance tailored to their specific requirements. Whether you are a small business or a larger organization, OVA Virtual can help streamline your operations and boost productivity.
Visit our website today to get a free consultation!