Overview:
We are looking for a reliable Operations Coordinator / Platform Support for a health and wellness company based in the US.
We are looking for the following specific requirements
- 1–3 years in SaaS, client support, or operations (preferably B2B)
- Experience with Zendesk or similar ticketing tools
- Strong attention to detail and follow-through
- Proficiency with Excel/Google Sheets for data analysis or pivot tables
- Excellent written communication and organizational skills
- Commitment to work 40 hours per week or more following EST timezone
- Experience developing remote team relationships based on trust and accountability
Your responsibilities will include (but are not limited to):
- Plan, draft, and publish LinkedIn and blog content promoting webinars and programs
- Create PowerPoint decks for presentations and webinars
- Manage speaker communications and event logistics
- Schedule and manage online and in-person events
- Track project progress using Google Sheets and maintain accurate records
- Draft newsletters, announcements, and promotional materials
- Coordinate invoicing and payment tracking as needed
- Support the team in meeting preparation and follow-up actions
Technical Requirements
- Main and Back up computer
- Minimum i5 processor
- Main and backup internet
- Minimum 25 Mbps
- Noise-canceling headset
- Webcam
Perks
- Paid PH holidays after 3 months
- Attendance incentives after 3 months
- Referral bonuses
- Performance appraisal
- Prepaid health and wellness card after 6 months