Overview:
We are looking for a highly proactive and detail-oriented Logistics Coordinator to support a fast-paced US-based home staging and interior logistics business.
We are looking for the following specific requirements:
- Proven experience in logistics coordination, operations support, procurement support, vendor management, or administrative coordination
- Strong experience managing high-volume inboxes and handling multiple priorities simultaneously
- Excellent verbal and written English communication skills
- Ability to coordinate deliveries, schedules, and logistics timelines accurately
- Experience following up with vendors, suppliers, and third-party partners
- Strong organizational and time management skills
- Ability to work in a fast-paced and high-pressure environment
- Highly detail-oriented with strong problem-solving abilities
- Comfortable making phone calls and handling vendor escalations professionally
- Proficient in Google Workspace and/or Microsoft Office tools
- Reliable internet connection and dedicated remote workspace
- Willingness to start part-time and transition into a full-time role after evaluation and training
Your responsibilities will include (but are not limited to):
- Coordinate and schedule deliveries with buildings, residential properties, and freight elevators
- Request, verify, and submit Certificates of Insurance (COIs) before scheduled deliveries
- Track open orders, shipping timelines, and logistics milestones proactively
- Follow up with vendors regarding shipping updates, delivery schedules, and pending tasks
- Manage and organize the logistics inbox, ensuring timely responses and follow-through
- Communicate delivery timelines and logistics updates to the Installation Leader and internal team
- Resolve delivery issues, shipment delays, damaged products, and missing items with vendors
- Process returns, replacements, refunds, and vendor claims efficiently
- Track down missing receipts, invoices, tracking numbers, and logistics documentation
- Maintain accurate logistics and inventory-related records
- Coordinate closely with the Purchasing & Inventory Manager and Installation Leader
- Ensure all logistics operations run smoothly ahead of staging and installation days
Technical Requirements:
- Main and Back up computer
- Minimum i5 processor
- Main and backup internet
- Minimum 25 Mbps
- Noise-canceling headset
- Webcam
Perks:
- Paid PH holidays after 3 months
- Attendance incentives after 3 months
- Referral bonuses
- Performance appraisal
- Prepaid health and wellness card after 6 months