How We Hire
Our Hiring Process
With our strict, multi-step vetting process, you can be confident that you will get the best-fit virtual assistant candidates to help you achieve your goals!
Breakthrough Discussion
We schedule a detailed discussion to understand your needs and assess the following:
- Current challenges and how a virtual assistant can help
- Scope of roles and responsibilities
- Required qualifications, skills, and experience
- Working schedule
- Tools and equipment requirements
- Expectations and KPIs
- Personality and cultural fit
Based on this discussion, we prepare a service proposal for approval.
Screening of Candidates
Our experienced and highly skilled HR & Sourcing Specialists manage the screening process. Candidates must submit:
- Updated CV
- Introduction video
- System & technology assessment results
- List of references
- Personality assessment results
We source candidates from our pipeline, referrals, and reliable platforms.
Set of Interviews
Candidates passing the prequalification assessment undergo phone screening by HR & Sourcing Specialists, followed by an in-depth interview with our internal HR leadership team. This ensures that candidates endorsed to the client meet all criteria.
Client Endorsement
We provide three strong candidates for endorsement within 5-10 working days, depending on the role’s complexity. Clients receive a thorough endorsement to help decide on candidates for the final interview.
Videocall Final Interview
Clients meet the endorsed candidates in a facilitated video interview to ensure a seamless process. Questions and clarifications are addressed to help the client make a final decision.
On-Boarding
We assist with documentation and setup for your virtual assistant’s start. They attend an HR orientation and operations induction to prepare for their official start date.
Holistic Operational Support
We provide carefully matched, highly skilled, and reliable support to ensure continuous growth and longevity for your business and brand.
Hiring and onboarding are just the beginning.
We offer a holistic, hands-on approach to ensure success for both clients and virtual assistants.
Services include:
Attendance and time tracking
Dedicated accounts specialist
Employee and client engagement programs
Upskilling and coaching sessions
Real-time communication and support
Bi-weekly and monthly catch-up meetings
Progress monitoring
Attendance and performance evaluation
Loyalty and referral programs
We've earned a solid reputation with more than a decade of proven virtual assistance experience. We are confident you’ll be pleased with your hiring decision.
General Inquiry
Frequently Asked Questions
Clients Question
If you can’t find the answer you’re looking for, contact us so one of our friendly staff members can assist you.
Work with a team that genuinely cares about you and your business!
We live and breathe our mission to help entrepreneurs, professionals, and small teams build sustainable and thriving businesses.
We take pride in our success and the success of our clients.